A few weeks ago one of my top 5 worst customer came in.
I don't like to service ANY of my worst customers because it tends to put me in a horrible mood and I just can't seem to smile after I see them, So I make whomever I'm working with take their table...so this time it was my cousin.
He ordered a Vegetarian Mu Shu for To Go
He asked my cousin to roll them up for him as well. (Which we do not recommend because it becomes "MUSHY MU SHU" but she did it for him....
He calls the next day....
"I ordered the Vegetarian Mu Shu for a Vegetarian and there was chicken in it and we had to throw it away so I demand a free Vegetarian Mu Shu next time I come in"
I find the receipt for this order....On the ticket it says "Vegetable Mu Shu"
I ask my cousin about this vegetable mu shu since she had to roll them...she said it was for sure vegetarian and I even asked the chef (my dad) if it was vegetarian. (We all have very good memory around here when it comes to the weirdos and the worst customers)
So....Do I give this guy a FREE vegetable mu she next time he comes in?
Well....he came in tonight...and said very LOUDLY that he wanted a FREE vegetarian mu shu.
I told him that what we gave him was vegetarian mu shu...he said....
"A DOCTOR said it was chicken"
Ok....?......
I wanted to tell him that Doctors made mistakes also, and was this doctor also old like you sir?
I don't know...maybe the mu shu really did have chicken or maybe this so called doctor mistaken a piece of egg or water chestnut as chicken? Who knows?! This mystery mu shu has been discarded into the veterans home garbage.
So....did I give him a free Vegetarian mu shu?
Of course I did...the customer is always right.....right?
Guess what the guy said when I brought it to him?
"Is this the Doctors mu shu PORK?"
really! i would have thrown it in his face and told him to not come back ever!
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